Privacy Policy
W Homes, LLC
TERMS OF USE
UPDATED NOVEMBER 3, 2014
W Homes, LLC operates the web site at www.whomesinc.com (“Site”).
At W Homes LLC, your privacy is very important to us. We respect the privacy of each user of the Site (referred to as “you” or “a user”), whether you are beginning your sale of real estate or have already become a customer. The purpose of this privacy policy (the “Policy”) is to provide you with specific information about how we protect your privacy, how we treat information we collect on the Site that identifies an individual user (“Personal Information”), and how we use aggregated information. By visiting or using the Web Site, you agree to the provisions of this privacy policy. If you do not agree to the terms of this Policy, please do not use the Site.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. YOU MUST AGREE TO THE PRIVACY STATEMENT IN ORDER TO USE THE SITE.
EFFECTIVE DATE; POLICY CHANGES
Each time you use the Site, the current version of the Policy will apply. Accordingly, when you use the Site, YOU SHOULD REVIEW THIS PRIVACY POLICY TO BE AWARE OF ANY CHANGES MADE. We reserve the right to add to, change, update or modify this Privacy Policy at any time and without notice. Any such change, modification or update will be effective immediately upon posting on the Site. Your continuing use of this website constitutes your acceptance of any change or update, all of which shall become controlling when posted.
LOCATION OF SERVERS AND TRANSFER OF INFORMATION TO THE UNITED STATES
The Site is hosted by servers in the United States. If you are located outside of the United States, your Personal Information will be transferred to the United States. By submitting your Personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Statement.
SCOPE OF THIS PRIVACY STATEMENT
This Privacy Statement applies to your use of this Site only. We do not own, operate or control the web sites of advertisers or an advertiser’s use, storage and disclosure of your Personal Information.
I. Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to enhance the services we offer to you. We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including (A) registrations for special communications, such as saving a search for you and, but only if you request it, sending you new listings that fit the profile of your saved search; (B) requests to list your property or find a property; (C) requests to contact us; (D) requests to receive periodic industry updates; (E) requests to email a listing to a friend; and (F) applications for employment.
Requests to Find or List a Property and to Find a Sales Associate
If you submit a request through this Site to list a property, you will be asked to provide Personal Information and we utilize this information to respond to your request. For example, if you ask that we list your property, you will be directed to an agent of W Homes LLC.
Contacting Us
If you contact us, we collect Personal Information, which is retained or referred to an agent of W Homes LLC regarding the nature of your inquiry. If you are looking for a sales associate, it is referred to an agent; if your inquiry or complaint requires a response from us, it is referred to the appropriate department for research and a response. The information we collect is not used in any other way and is not retained after one year.
Employment Inquiry
If you are seeking employment, you will be asked to provide Personal Information about yourself. We refer this information to our Human Resources Department.
II. Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information about how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below under “Non-Personal Information”.
Cookies
A cookie is a small data file, often including an anonymous unique identifier, that is sent from a web site’s computer and stored on your computer’s hard drive. A web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser permits a web site to access only the cookies it has already sent to you, not the cookies sent to you by other sites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) Cookies allow us to identify specific sites from which our Site’s users have come from, the path users take on our Site, and record users’ Internet Protocol (“IP”) addresses. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. But if you refuse cookies, some parts of the Site will not function properly and may not provide services or information you have requested.
Similar to many other sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A third party performs this service for us by sending a cookie to gather this information, compile it, and report to us. We use Non-Personal Information to customize and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.
III. Use of Information
We use the Personal Information and the Non-Personal Information we collect on the Site (A) to provide you with the services that you ask to receive through the Site, including saving searches and, if you request it, sending you updates about those searches, (B) to receive, if you choose, periodic industry updates, (C) to answer your questions or complaints, (D) to refer you to a W Homes LLC sales agent; and (E) for analytical purposes to help us improve the Site and for our business generally.
IV. Sharing Your Information
We do not rent, sell, or share with third parties the Personal Information we collect from you on this Site except (i) to provide information or services that you have requested, (ii) with your permission, or (iii) under the following circumstances:
A. Third party vendors we engage to provide services on our behalf, such as hosting, web-site development, and support, have access to Personal Information, but they have agreed not to disclose the Personal Information or to use it for any purpose other than providing the requested services.
B. There may arise special circumstances where it is necessary for us to disclose and use Personal Information and Non-Personal Information, such as: to enforce this Privacy Statement or any other part of our Terms & Conditions to protect our property or rights; to protect the safety of anyone; to investigate, prevent, or take action regarding illegal or improper activities; to carry out a merger or consolidation with another entity, a sale or transfer of some or all of our assets, or any similar transaction; or for other reasons we determine in good faith are necessary, appropriate, or required by law, such as when we respond to subpoenas, court orders, or other legal or administrative process.
Our website includes Social Media Features, such as the Facebook ‘Like’ button and Twitter. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
The Site contains links to third-party web sites. If you hold your mouse over a link, it will indicate whether clicking the link will send you off our Site. When you click on those links, you will go to a third-party site where you will be subject to that site’s privacy statement and we encourage you to read that policy statement. Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties. We remind you to be aware of when you leave our Site and enter a third-party web site and encourage you to read the privacy statement on any web site that collects your Personal Information.
V. Security
Our hosting services maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include physical, electronic and procedural safeguards. Industry standards dictate that we employ reasonable security for consumer data and limited collection and retention of such data and reasonable procedures to promote data accuracy. W Homes LLC is in compliance of industry standards, and employs security, encryption and other control mechanisms.
However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and you use the Site at your own risk.
Lost or Stolen Information: You must promptly notify us if you become aware that any information provided by or submitted to this Site is lost, stolen, or used without permission.
To notify us of information that was lost, stolen, or used without permission, please contact us by writing to customer service at:
7918 Jones Branch Drive, Suite #430,
McLean, VA 22102
or
by using the “Contact Us” feature on the Site.
VI. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may correct or update your Personal Information or unsubscribe from any industry updates you have requested by modifying or deleting your profile on the Site or writing to customer service at 7918 Jones Branch Drive, Suite 430 McLean, VA 22102.
VII. Children
This Site is not directed to children under the age of 17 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children.
VIII. California Privacy Rights
Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties [including affiliates that are separate legal entities] during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the names and addresses of all such third parties.
To request the above information please contact us by writing to customer service at:
7918 Jones Branch Drive, Suite #430,
McLean, VA 22102
or
by using the “Contact Us” feature on the Site.
We will respond to such requests within 30 days of receipt. Please note that we are only required to respond to each customer once per calendar year.
IX. Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL W HOMES LLC BE LIABLE FOR ANY DAMAGES (INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, LOST PROFITS OR LOST REVENUE) THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THIS SITE, EVEN IF W HOMES LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
X. Governing Law
This privacy policy is governed by the laws of the Commonwealth of Virginia without giving effect to any principles of conflict of law.
XI. Comments and Questions
If you have any questions or concerns about this Privacy Statement, please contact us by writing to customer service at:
7918 Jones Branch Drive, Suite #430
McLean, VA 22102
or
by using the “Contact Us” feature on the Site.
To see the Terms of Use that apply to this Web Site, click here. All trademarks, service marks, and other proprietary materials herein are the property of W HOMES LLC 2014. All rights reserved.